Refund policy
At CozyTech Living, your satisfaction is our priority. If you receive a defective product, we’re committed to making it right.
Return Policy
We gladly accept returns under the following conditions:
- Returns are accepted only for defective items.
- You must request a return within 30 days of receiving your order.
- Free return shipping is provided — we cover all return shipping costs.
- No restocking fees will be applied.
- Exchanges are not offered at this time.
- Final sale items are not eligible for return.
Refund Policy
If you receive a faulty or defective item:
1- Please email us a clear photo of the defect before returning the product.
2- Once we receive and inspect the returned item, a full refund will be issued to your original payment method within 7 business days.
3- You will receive an email notification once your refund has been processed.
Need Help?
To initiate a return or if you have any questions, please contact our support team at:
You can also start the return process directly here:
👉 Return Portal